We also conduct several interviews through customer

josepoh943@hide

I believe that having an in-house designer is an advantage for a startup in many ways. You see design as something that is not limited to pretty packaging, but is part of the first planning area of ​​a product. While working, have you ever thought, ‘This is how the design team should work in a startup?’ This is the motto of not only the design team but our entire team: ‘Let’s quickly deliver a score of 70.’ Of course, it would be nice if we could get 100 points. But of course it takes a long time to make it perfect. We quickly release products that score 70 points in aesthetics and usability, and quickly absorb feedback from customers. Through such revisions, we create a score worth 100 points. Still, you shouldn't just release products that are too messed up. Is there a lower limit of your own? At least I don't give it less than 50 points.

In order to deliver results quickly but not lose sight of quality, the designer himself must be fundamentally Cambodia Phone Number Data trained. That way, you can try out different combinations with graphics and components. Our team tries to discuss only UX while maintaining basic training and consensus on aesthetic aspects. I heard that the Channel Talk button you are currently in charge of is a famous button that 40% of people have seen at least once. That means there are a lot of customers. I think it went through several revisions during the Channel Talk planning process, and I'm curious about that process. We made a lot of changes in terms of UX. Channel Talk is a chat consultation service, and it has changed the way it categorizes consultations several times. At first, the designer realized that users were experiencing inconvenience in areas that were thought to be very simple and perfect, and after making improvements, the channel talk became what it is today. Channel Talk also includes ‘Pushbot’, a pop-up message advertising feature.




By identifying website visitor information, you can target advertisements. Since I use a format I designed myself, I think it can be helpful to startups that do not have a designer. What indicators do designers look at to find customer inconveniences or areas for improvement? In the end, you have to try it yourself. Our team is a heavy user of Channel Talk. Since it is the product we use the most, we improve the inconvenient areas first.  meetings. When designing services, do you tend to reflect recent trends a lot? I think it's good to be sensitive to trends, but you have to be careful about going too far. A product is not a work of art, so it would be difficult if it were avant-garde. In terms of graphics, it is okay to reflect trends, but in terms of UX, the position is to follow the general format that users have learned. For usability to be good, the main configuration must be satisfactory. You mentioned the communication capabilities of designers earlier. Then, how should other departments make work requests so designers can work most efficiently? It is ideal to exchange opinions with a plan with a clear purpose.