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The designer's role in client work is to understand the customer's concerns

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Rather than mastering my technical skills as a professional, I began to want to lead a team. In a little while, new graduates from the class of 2022 will be joining the company. First of all, I want to be a senior who can support them so that they can integrate into the team as quickly as possible. Eventually, I would like to study management as well! -thank you very much! ! GIG is looking for members who want to create a good world together!

GIG is currently actively recruiting members, including engineers. We are actively hiring new graduates!This may be out of the blue, but what do you think is the most important thing in client work? I believe that it is a relationship of trust with our Phone Number List customers. I believe that a sense of security is the foundation for building such a relationship of trust. The more a customer feels reassured that they are thinking about us seriously, the easier it will be for them to communicate honestly. It's the same with love. In this article, I will introduce ``5 communication techniques'' that I have successfully used through trial and error in my client work.





I think this content can be applied not only to designers but also to people in other industries such as directors and writers. We look forward to helping you even a little! table of contents 1. Create an atmosphere of being partners in tackling challenges together.  dig deeper, clarify the issues, and then solve those issues through design. To achieve this, it is necessary to create an atmosphere where customers and designers can easily exchange opinions on equal terms. This may sound obvious, but the reality is that there are cases in which the individual designer's ideas take precedence, or the process ends up simply reflecting all feedback from the customer. This gives the impression that the designer is selfish and doesn't take things seriously. Here are a few things you can do to create an atmosphere in which you are a partner who works together to solve problems.

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